ORDERS:
A Purchase Order Number or Credit Card in the form of US Dollars is required for all purchases.
Each purchase order is subject to all of the following terms and conditions. Orders will not ship until a formal Purchase Order is received by email, US mail or fax. Purchase Orders are not cancelled without penalty. A 15% re-stocking fee, plus freight charges will be applied for all cancelled shipments.

PAYMENT TERMS:
Net 30 with receipt of a company Purchase Order. Interest shall be chargeable on any amounts overdue at the monthly rate of 10% (ten percent). The amount charged will be pro-rated according to the date that full payment is received. All new customers are required to provide three (3) credit references with the Purchase Order. Products will be shipped upon credit approval or when payment is received in full. Credit Cards and Wire Transfers (with applicable fees) are welcome. All prices provided are reflected from Erlab Inc’s most current published price list. The transfer of ownership is postponed until the date that full payment is received by Erlab Inc.

Massachusetts Tax will be charged to all instate customers. Tax liability outside of Massachusetts is the responsibility of the purchasing company.

FREIGHT TERMS:
F.O.B. Rowley, MA / Shipping Point
PPD and added to invoice, or Freight Collect.

Free on board at point of origin. Under these terms the purchaser must pay all transportation and handling costs. The receiver must assume responsibility to inspect the merchandise for damage before accepting the shipment. If the shipment shows any signs of damage, it is the responsibility of the receiver to refuse the shipment, or have the carrier note the damage at the time of delivery on bill of lading.

DELIVERY:
Filter orders are shipped within 48 hours upon receipt of approved order. All other products are shipped within two (2) weeks for in stock items.
*Orders are shipped by best means available. If a preferred carrier is desired, customer must specify on the Purchase Order.

WARRANTY:
A Limited Lifetime Warranty is valid on all Captair® products with regards to mechanical parts as long as genuine Erlab parts and filters are used in compliance with the Captair® Brand specifications. Consumable items (including filters) and Captair® Pyramid remain under warranty only until the first use. Erlab Inc. is the Sole US Distributor of Captair® products and is not responsible for damage that occurs as a result of failure to follow instructions that are included with the original product. This Limited Lifetime Warranty does not apply from the result of an accident, misuse, abuse, contamination, modification, normal wear and tear or other external causes. This section constitutes Client’s sole and exclusive remedy and Erlab Inc’s sole and exclusive responsibility with respect to any alleged breach of this limited warranty.

RETURNS:
GFH® Products are non returnable. All sales are final.